Water and Sewer

Phone payments are now available by calling 866-816-3818.
You must have your account number to proceed.

Online payment portal
Web Portal

2023 City of Benton annual water quality report is available. This report contains important information about your drinking water.
2023 Water Quality Report.pdf
To request a paper copy, call City Hall at 270.527.8677.

Owner deposit | $ 50.00
Renter deposit | $150.00

Water & Sewer Tap Fees

Ordinance No. 23-09-01 water and sewer taps and adjustments.pdf

**Note – Bills begin generating when a meter is set.**

Benton Water and Sewer System expressly reserves the right to disconnect, confiscate unauthorized devices, and / or discontinue service or any other connection with or without notice where Benton Water and Sewer System discovers, finds or is otherwise made aware of any such installation that poses a threat to the supply, public health or public safety.

Supply – Benton Water and Sewer System cannot guarantee uninterrupted service and will not be responsible for any claims arising out of the failure to deliver continuous service.

Water & Sewer Service Charges
Service	Fee
Meter Re-Read	$5.00
Shut Off Water After Hours	$100.00
Raise Water Meter - Fee + Materials	$75.00
Meter Re-installation	$100.00
Sewer Call-Customer Side-After Hours	$100.00
Sewer Clean-Out Cap Replacement	$25.00
Inaccessible Water Meter	$50.00

*Payments are due on the 5th of each month to keep service from being disconnected. After this time, a $50.00 reconnect fee will apply. Please make water/sewer payments at City Hall if leaving in the night drop box. Account name and address must be listed if bill is not present.

*Payments received after hours for disconnected service will not be received until the next days business. Water service will not be reconnected until the next business day.

Effective July 1, 2019
Credit/Debit card payments made at City Hall will have the following processing fees charged:

Credit cards - 2.75%
Debit cards - 1.5%